Privacy Policy

1. Introduction

Muftibot ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We may collect the following types of information:

• Account information: Full name and email address provided during registration and verification.
• Usage data: Questions submitted to the AI, conversation history, thread interactions, reactions, and feedback.
• Technical data: Browser type, device information, and general usage patterns to help us improve the Service.
• Cookies and local storage: We use cookies and browser local storage to maintain your session and preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Authenticate your identity and manage your account.
• Store and retrieve your conversation history when you are logged in.
• Send you a weekly digest email with popular questions, trending topics, and quotes (you are opted in by default upon sign-up and can opt out at any time).
• Monitor usage to enforce our Terms of Service and prevent abuse.
• Improve AI response quality and accuracy over time.

4. Data Storage & Security

Your data is stored securely using industry-standard practices. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data only in the following circumstances:

• With service providers who help us operate the platform (e.g., hosting, AI processing).
• When required by law, legal process, or governmental request.
• To protect the rights, safety, or property of Muftibot, our users, or the public.

6. Shared Content

When you share a Q&A response or post in a discussion thread, that content becomes publicly accessible via a shareable link. Please be mindful of what you choose to share publicly.

7. Email Communications

Registered users are automatically opted in to a weekly digest email upon sign-up. This email contains a summary of popular questions, trending topics, and an Islamic quote of the week. Your email address is shared with SendGrid (Twilio Inc.), our third-party email delivery provider, solely for the purpose of sending these emails. SendGrid processes your email address in accordance with their own privacy policy. You can opt out at any time via your profile settings or by clicking the unsubscribe link in any digest email. We store your subscription preference and the date of the last digest sent to your account.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated data.
• Withdraw consent for data processing where applicable.
• Unsubscribe from email communications at any time.

We will process all data deletion, correction, and unsubscribe requests within 10 business days of receipt. To exercise any of these rights, please contact us through the feedback feature within the Service.

9. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

11. Contact

If you have questions or concerns about this Privacy Policy, please reach out through the feedback feature available within the Service.